GDPR Policy

At wholesalefromdubai, we are committed to protecting the privacy and personal data of our customers in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR). This policy outlines how we collect, use, store, and protect your personal information.

1. Data Controller

For the purpose of the GDPR, wholesalefromdubai is the data controller responsible for the processing of your personal data.

2. What Data We Collect

We may collect and process the following personal data:

Full name
Billing and shipping addresses
Email address
Order history
Payment details (processed securely via third-party providers)
IP address and browsing behavior (via cookies)

3. Legal Basis for Processing

We collect and process your data on the following lawful bases:

Contractual necessity: to fulfill and manage your orders.
Legal obligation: to comply with tax and accounting regulations.
Legitimate interests: to improve our services and marketing efforts.
Consent: where required, such as for email marketing (you may withdraw consent at any time).

4. How We Use Your Data

Your personal data may be used for:

Order processing and delivery
Customer support
Internal record keeping
Improving website performance and personalization
Sending promotional emails (only if you’ve opted in)

5. Data Sharing

We do not sell your data. However, we may share it with:

Payment service providers
Delivery and logistics companies
Website hosting and analytics providers
All third parties are GDPR-compliant and process data on our behalf under strict confidentiality agreements.

6. Your Rights

Under GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Object to or restrict processing
Withdraw consent (where applicable)
Request data portability

To exercise these rights, you can submit a request through our website contact form.

7. Data Retention

We retain your personal data only for as long as necessary:

For order fulfillment and after-sales support
To meet legal and tax obligations
For legitimate business purposes (e.g., historical order data)

8. Data Security

We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, disclosure, or misuse.

9. Cookies

Our website uses cookies to enhance user experience, track website usage, and support targeted advertising. You can manage cookie preferences through your browser settings.